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We are already into 2019. However, is your store still performing the same as it was in 2018? The new year is always a good time to take stock of what happened in the past and draft plans for the future. This is especially important for eCommerce, where technology changes fairly briskly. If you haven’t considered developing plans for improving your BigCommerce store in 2019, it is high time you started. Here are a few tips we’ll like to share that may help you work towards a strategic plan for your store in 2019. These tips are based on our experience of dealing with numerous stores as their trusted BigCommerce web developer.

1.Continuous Improvement: Be it BigCommerce design or back-end development of the store, there are continuous upgrades that become available from time to time. If you are not upgrading your store with these changes, you are running the risk of being obsolete. You need to make a conscious effort to regularly look for potential upgrades in order to stay abreast with technology.

2.Analytics: What is one of the biggest advantages of having an eCommerce store? This question will be answered in different ways with people quoting such benefits as global access, 24-hour availability, and so on & so forth. In our opinion, though, one of the biggest benefits of having an eCommerce store is the availability of analytics. With an eCommerce store, you will know who visits your website most frequently, who spends the most time on the website, who makes the most purchases, etc. It’s valuable for you to stay in the know with these analytics.

If you don’t know where you are and what you have achieved, how will you know where you want to go next? Following is some information you can look for:

  • Audience profile
  • Audience behavior
  • Acquisition Stats
  • Conversions

3. Getting the Basics Right: Many entrepreneurs aspire to achieve big things from their stores. However, they can sometimes ignore the basics in the process. It is important that your store is established on a strong foundation.

Therefore, you should ensure you get some of the following things right:

a. Site security is very essential as customers have also become wary of sites that don’t stay updated with the latest security standards.

b. You need to work on having an eye-catching banner to your store that is accompanied by a concise message.

c. The navigation bar should generally be only one-line and have clearly understood product categories.

d. The home page shouldn’t be about long stories but instead, focus on the store’s top products. This way, the site starts selling right from the outset.

e. You should standardize your product images to create a consistent user experience.

f. You need to create unique product descriptions that provide a clear understanding of the product, its features, uses, and benefits.

4. Check out new apps: Being in BigCommerce web design, we always recommend our clients to invest in BigCommerce apps. However, many of them forget to check the app store often enough. Newer apps are released frequently and some of them can be really useful to your business. You need to make sure that you are up-to-date with new technology.

5. Create Your Niche: Many eCommerce stores try to offer everything under the sun. Because of that, your overall product offering can lose its sense of cohesiveness. Also, this makes it really hard to market your online store. You need to remember that you are not competing with Amazon and eBay. Hence, it is important that you carved out your own niche of products that are related to each other and solve a specific problem of your target audience.

6. Improve Yourself: Finally, it comes down to the last step in Marlow’s pyramid of motivation – Self Actualization. This is your need to invest time in yourself. You are the entrepreneur behind this store, and you should thus aspire to always be a better version of yourself. It is, hence, important that you take a break. This can even just be a weekend getaway of a 10-minute meditation session. You should read and learn. Don’t be overwhelmed by the information overload on the internet. You should be selective about books and blogs that are relevant to you. Finally, listening to podcasts can be helpful too.

These are some basic tips that we think can help you improve your store in 2019. Do you have any other ideas? Please share those with us in the comments section.

If you need any assistance with BigCommerce design or are on the lookout for a trustworthy BigCommerce web developer, look no further. At 9eCommerce, we have deep experience in BigCommerce and are also BigCommerce expert. We can be contacted at [email protected].

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    eCommerce is an extremely important industry.  A recent study conducted forecasts double digit growth for the industry until 2020.  This will mean that eCommerce sales will surpass a whopping $4 trillion by 2020.  Can you think of any other industry that is expected to have the same potential?  This is the reason that has made eCommerce exciting and has attracted intense competition in the industry.  This warrants for you to stay updated with the trends in the industry.  In this blog post, we would like to speculate about the most significant trends that are going to dominate eCommerce for the rest of 2019.

    1. Logistics: Being eCommerce web developers, we get many customers who ask us to establish a niche for them.  However, there aren’t many differentiators left in the industry except for logistics.  Yes; we are talking about shipping times and delivery. Now that we are talking about logistics, let’s talk about the industry leader.  Amazon prime is already offering one or two-day free shipping. There have been faster, though. A thermometer was delivered in eight minutes and an ice-cream in mere nine minutes.  Amazon has come up with standard one-hour delivery for over 8000 Amazon prime members in certain regions. Other stores are only going to catch up. This battle is going to intensify in the rest of the months.
    2. Voice Search: Another trend that our team of eCommerce website developers has noticed in the recent past is that of voice search.  Many eCommerce platforms are innovating with voice search.  Google’s Home and Amazon’s Echo have become popular, and these voice platforms (along with many others) are being used to shop digitally.  The increasing use of these devices to complete purchases is not just about building sales. It is now turning out to be a tool of building customer loyalty.
    3. Internet of Things (IOT):  The rise of IOT is not hidden from anybody.  Companies, especially in the eCommerce space, are big on internet of things.  In the recent times, smart toasters, smart bathroom fixtures, and even smart luggages have been released.  The interesting point is that everything that can be connected to the internet can be a point of sale system.  Can you imagine smart devices like toasters and refrigerators being used to push special offers and advertisements?
    4. Artificial Intelligence and Machine Learning: The rising power of AI is becoming a major contribute to eCommerce.  Machine learning is already being used in the industry. An example of that is product recommendations and the new improved search functionality.  These technologies will be improved significantly in the near future. The same technology is also assisting with conversational agents for customer service.  At this point, these conversational agents are managing only basic conversations. However, the technology will soon be able to manage with complete tasks that can include resolving problems and assisting with transactional functionality.
    5. Mobile Checkout:  We are eCommerce web designers and design many mobile checkouts and payment systems.  This has brought about a dramatic change in the way people shop.  Today, there are tons of different platforms for mobile payment. Some of the top platforms include Google Pay, Apple Pay, and more.  This is going to increase further and will help with increasing sales through the mobile platform.

    Let us know if you can think of any other trend.  Moreover, if you need help from eCommerce web designers or developers, we will be able to assist you with that.  Contact us .

    BigCommerce is an extremely popular eCommerce platform.  Being a BigCommerce web developer, we regularly see how many new online merchants want to use BigCommerce over another eCommerce platform.  It could be because of the BigCommerce design tools or some of its features.  However, this platform has recently been receiving some negative press about its changing business model which even includes the pricing plans available to existing and new merchants.  However, many online merchants are so involved in discussing the price changes that they are perhaps being blind-sighted about other critical problems with BigCommerce. These problems can affect your overall business operations, your rates of conversion, and even your SEO.  If you are a BigCommerce store, you are advised to check your store’s health on a regular basis. You need to evaluate if BigCommerce’s shortfalls are affecting the health and potential of your business.

    Let’s dive into 5 most critical issues with BigCommerce:

    1. Lack of Customization for Canonical URLs:  There is a lot of talk about BigCommerce web design potential.  We are a BigCommerce developer, and understand that there are some great themes that BigCommerce presents.  However, the great design will be futile if enough customers don’t visit your store.  We are talking about SEO. SEO settings are predefined in your BigCommerce store. So, most people believe that if they don’t change that, their website will continue to be SEO optimized.  That’s not the case. Therefore, it is imperative that you spare time to learn about SEO. When you gain more knowledge about SEO, you will realize that one of the most common issues with most online stores is Custom URLs.  This includes not having the right structure for products, categories, and pages. However, optimizing such URLs on your BigCommerce project is challenging because you can’t customize Canonical URLs with BigCommerce.
    2. Payment Option Limitation:  The last thing you want to hear about a visitor you gained from your marketing is that you couldn’t convert them simply because you didn’t offer their preferred payment option.  BigCommerce has certain good payment solutions like PayPal, Amazon Pay, various credit cards, etc. However, the platform still doesn’t support Visa Checkout and Masterpass. That is something that needs to be worked upon.
    3. Limited Blog Monetization Functionality:  Having a built-in blog can be a good feature for an eCommerce Platform.  While these don’t match with a full-fledged WordPress blog in features, but they make it easy to associate content to products on the website.  Therefore, you need to call to action on your blogs to push the products you are promoting. If you are not doing that, you are losing the valuable opportunity of converting inbound traffic.  Therefore, every blog post should have at least 1 product related to it. However, BigCommerce blog system doesn’t have such feature. This means that you will have to manually add product references to the body of your blog post.
    4. Catalog Maintenance is Hard:  BigCommerce doesn’t have an automatic categorization tool.  Without automation, there are chances that stores will continue to list discontinued items on their website.  Moreover, products will be misclassified if they are using categories like Best Seller, New, Sale, etc. This means that your visitors will continuously run into the wrong kind of products or reach products that are not available on your store.  This will frustrate your visitors to make them believe that your website is not up-to-date.
    5. Low Conversion:  Your ‘Contact Us’ and ‘Registration’ forms are generally exposed to spammers.  This affects your business operations because they regularly clog your inbox. Moreover, this also runs the risk of you missing an important email in between a ton of spams.  Therefore, it becomes important to set-up Captcha Protection for such forms. With BigCommerce, this is exactly what poorly affects your conversions. This is because new customers have to register before completing a purchase, and they hence have to go through the Captcha validation process.  Every additional step that your visitors need to take, the fewer are their chances of staying. One of the best solutions is to disable BigCommerce’s built-in Captcha and instead use Google’s Invisible Captcha. Given that it is not supported by BigCommerce, you need to implement this manually.

    These, according to us, are 5 of the most critical issues.  This doesn’t make BigCommerce bad. You need to remember no eCommerce platform is perfect.  It is just that you need to be aware of these issues to analyze them and see if they affect your business performance.  If you want to know more about the same or would like to find out about our BigCommerce design service, you can write to us in the comments section or contact us

      Create your free trial store with BigCommerce partner company - DIT

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      We are eCommerce web developers and designers, and see many bricks-and-mortar stores open up an online location on a regular basis.  This approach is pertinent as your customers are now spending most of their time online.  Therefore, small and large businesses are focusing their sales and marketing strategy on the online marketplace.  Apart from the reach, having an online store levels the playing field for all companies. It provides equal opportunity to every player, and your success depends on how well you use the platform.

      Because of the increasing number of eCommerce stores, marketing has gained prime importance. By marketing your store well, you can garner more customers on the website.  Moreover, they will spread the word and further increase your reach.  Here are some marketing tips that will help you take your eCommerce store to the next pedestal:

      1. Social Media: In today’s times, social media garners a special importance in every business’ marketing strategy. It provides a huge reach and a window for well thought-of marketing activities.  The question may be about the platform that will be used.  We insist that you create multiple accounts on different social media platforms. This will ensure that you will reach a wide audience base.  Moreover, social media provides strong analytics and that will tell you which platforms and messages are working for you and which ones aren’t.
      2. Automated Email: Being eCommerce website developers, we run into various online merchants who believe that email is a thing of the past. It is one of the oldest forms of online marketing. However, it has not lost its effectiveness in all these years. There is high likelihood that when someone receives an email, they will open it and read it.  Therefore, email should be used to influence customers and give them an incentive to buy products.  Moreover, regular emails will also ensure high recall for the products.
      3. Loyalty Programs: Returning customers are very important for your business. Loyalty programs reward customers to increase the frequency of their purchase with you.  eCommerce website designers can help you embed such loyalty programs in your scheme of things. This way, you will be able to promote your loyalty program right on your program. One reason why loyalty programs are so popular is because they are mutually beneficial.  On the one hand, they benefit customers and on the other hand; they help businesses gain repeat business from customers.
      4. Personalization:  This is another field where eCommerce web designers can provide tremendous support to you.  Today is the world of personalization, and properly executed eCommerce codes can help you get on top of this trend. By being able to personalize the shopping experience for every visitor to your website, you are increasing their chances of giving you more sales. There are multiple examples of personalization in the field of eCommerce. Take the case of Amazon. Amazon provides suggestions to buyers on the basis of their past purchases. This way, you have suggestions ready for you and you don’t have to think of what to read next.  Same is the case with Netflix too.
      5. Original Content: Last but not the last; original content is absolutely imperative for your business. Your team of eCommerce web designers will develop great design for you, but its success will depend upon the originality of content. There’s a lot of content available on the internet, but it is important to stay away from plagiarism. It will not hold you in good stead.

      These tips will be able to help you market your eCommerce business to potential customers. If you need help of eCommerce web designers, you can get in touch with us via email or phone.